Are you passionate about using your communication skills to make a difference? Dentaprime, Europe’s leading dental clinic, is expanding, and we want you to be a part of our dynamic team in Varna! We are currently seeking a dedicated and enthusiastic Support Agent. If you’re eager to learn more and apply, read on for the full details!
JOB REQUIREMENTS:
- Fluency in English: Proficient in English (C1/C2 Level)
- Exceptional Communication Skills: Ability to communicate clearly and effectively
- Customer-Oriented Approach: A friendly, patient-focused attitude
- Multitasking Abilities: Skilled in managing multiple tasks and priorities efficiently
- Professional Responsiveness: Ability to address patient requests promptly and professionally
MAIN RESPONSIBILITIES:
- Engage with patients over the phone, ensuring a positive and professional experience
- Provide accurate and timely responses to patient inquiries, making them feel supported and valued
- Track and follow up on cases to ensure they are resolved efficiently
- Maintain a high level of professionalism in all patient interactions
- Utilize our CRM database system to manage patient information and interactions effectively
WHAT ABOUT THE PERKS?
- TOP entry-level salary + BONUS
- 200 BGN Food vouchers
- Transportation expenses allowance
- Additional healthcare insurance
- Healthy lunch, free drinks, and company events
- Flexible working hours: 11:00 – 20:00/12:00 – 21:00
- Daily nutritious two-course lunch
- Free hot drinks and smoothies
- 27 days paid annual leave
- Additional health insurance
- Free training and language courses
- Complimentary dental services from Dentaprime
- Multisport card at a preferential price
- Engaging in social events and team-building activities
- Exclusive employee discount card
SOUNDS INTERESTING? Join Dentaprime and make a difference in the world of dental care with your exceptional communication skills. Your future starts here!